01
SELECT YOUR METHOD
02
APPLE WATCH UDID (NO MAC)
1
Connect Watch
Make sure your Apple Watch is connected to your iPhone and Bluetooth is enabled
2
Trigger Sysdiagnose
Hold both the Side and Digital Crown buttons on the Apple Watch for two seconds and release. Watch and iPhone will vibrate after releasing. It won't vibrate again while the sysdiagnose is in progress.
3
Open Watch App
Open the Watch app on your iPhone
4
Navigate to Logs
Go to: My Watch → General → Diagnostic Logs
5
Wait for File
It might take a few minutes for the sysdiagnose file to appear. Keep switching between the General menu and the Diagnostic Logs menu until it appears. If nothing happens for around 10 minutes, try restarting your Watch.
6
Download File
Download the sysdiagnose file from the Watch to your iPhone. This can take several minutes depending on its size.
7
Save to Files
Tap on it and Save to Files. It should be a
.tar.gz file
8
Upload Below
Upload the
.tar.gz sysdiagnose file using the uploader below. We'll extract the UDID for you automatically — no need to unzip it yourself!
Video Tutorial
Watch the video tutorial for a visual guide on finding your Apple Watch UDID.
03
EXTRACT UDID FROM FILE
Upload your remotectl_dumpstate.txt file or the .tar.gz sysdiagnose archive to automatically extract the UDID.
Drag & drop your file here or click to browse
Accepts .tar, .tar.gz, or .txt files
04
UDID FORMAT EXAMPLES
✓
Correct Format
00008301-XXXXXXXXXXXXXXXE
The first part before the - can vary.
✓
Older Apple Watch Format
8e7f3c6520d4cb4a2e1589f3e7d6f0bca9238de1
✗
Incorrect - Will Delay Your Certificate!
E87C151B-9D06-7A8F-4973-1E46B9E258D1
This is a UUID format, NOT a UDID. Do not submit this!
If you aren't sure, please ask us before submitting!
05
VERIFY YOUR UDID
Double Check Method
You can also open the akd_dcrt_baa_request.txt file inside of the sysdiagnose folder → logs → MobileActivation location and look at x-jmet-deviceid: to double check your UDID.
06
TROUBLESHOOTING
watchOS Logging Profile
If the instructions above do not work, try installing the watchOS Logging Profile onto your Watch first (requires Apple ID login):
Download watchOS Logging Profile